Havacılıkta Ekip Kaynak Yönetimi: Air France 447 Kaza Analizi

Özet

01 June 2009, the Air France Flight 447 crashed into the Atlantic on a night flight from Rio to Paris. The aim of the research is to analyze and evaluate the Air France 447 Crash in the context of crew resource management practices. Crew resource management refers to the appropriate use of technical and non-technical skills and all available resources. In the research, the qualitative research case study method using the intensive description and analysis of a phenomenon or social unit was used. The case, Air France Flight 447, occurded in 2009 and accident report was completed in 2012. The accident report (BEA, 2012) and National Geographic - Air France Flight 447 Documentary HD were examined through document analysis. The data obtained from the documents were analyzed by content analysis method. The research examined with crew resource management skills, which is designated as the communication, situational awareness, team work, decision making, leadership, and personal limitations. As a result, the biggest share of the accident is seen as the “human factor”.